1. What types of curtains do you offer?
We stock a wide range from sheer, blackout, and thermal curtains to ready-made and custom options. Materials include cotton, linen, velvet, and polyester blends in various colors, patterns, and lengths to suit modern, traditional, or minimalist homes.
2. How do I measure for the right curtain size?
Measure your window width (including frame) and height from rod to floor (or sill). Add 4-6 inches to width for fullness and 12-18 inches extra height for floor-length drama. Our size guide has diagrams—upload your measurements for free custom advice via chat.
3. Do you offer custom-made curtains?
Yes! Select “custom” at checkout, provide your exact dimensions, fabric choice, and headings (pleated, eyelet, etc.). Production takes 7-14 days, with previews sent for approval before shipping.
4. What are your shipping options and costs?
Free shipping on orders over ₹5000 within 30KM from kattappana. Standard delivery (1-2 days) is ₹300; express (1-3 days) is ₹1000. We ship to all pincodes via DTDC or Delhivery—track your order in real-time on our site.
5. What is your return and exchange policy?
15-day returns for unused products in original packaging only for selective products. Custom orders are non-returnable but exchangeable for size/color issues. Email support@seracurtains.com with photos for a free label—full refund or exchange processed in 48 hours.
6. How do I install the curtains?
Most come with hooks, rings, or grommets for easy pole/rod hanging. Use a drill for brackets if wall-mounting. Watch our 2-minute YouTube tutorials linked on product pages, or book our for one window ₹150 installation service in major cities.(Limited to 30KM from Kattappana)
7. How should I clean and maintain my curtains?
Spot-clean with mild soap and water; dry-clean heavy fabrics like velvet. Machine-wash cottons on gentle cycle (max 30°C). Iron on low while damp. Avoid direct sunlight to prevent fading—our care labels have full instructions.
8. Are your blackout curtains 100% light-blocking?
Our premium blackout linings block 95-99% of light, ideal for bedrooms or nurseries. Test with a flashlight: minimal leakage. Layer with sheers for adjustable privacy without total darkness.
9. Do you have eco-friendly or sustainable options?
Absolutely—choose organic cotton, recycled polyester, or linen from sustainable sources. All are OEKO-TEX certified (chemical-free). Look for our “Green Curtains” filter for low-water dyes and biodegradable packaging.
10. What payment methods do you accept?
Pay securely via UPI (PhonePe, Google Pay), cards (Visa/Mastercard), net banking, wallets (Paytm), or no-cost EMI on orders over ₹12000. COD available for orders under ₹3000 in select areas.