This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://seracurtains.com (‘Website’), including the related mobile site and mobile application (hereinafter referred to as ‘Platform’).
The Platform is owned by Sera curtains and furnishing , a proprietorship/concern registered at Idukki Road, Kattappana, Kerala 685508 (hereinafter referred to as ‘Platform Owner’, ‘we’, ‘us’, ‘our’).
Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations with Platform Owner. These Terms of Use relate to your use of our website, curtains and home decor goods, or services (collectively, ‘Services’). Any terms proposed by You which conflict with these Terms are rejected. These Terms can be modified anytime; check periodically.
For the purpose of these Terms of Use, ‘you’, ‘your’ or ‘user’ means any natural or legal person using the Platform.
ACCESSING OR USING THE PLATFORM INDICATES YOUR AGREEMENT TO THESE TERMS. PLEASE READ CAREFULLY BEFORE PROCEEDING.
1. Eligibility and Registration
You must be 18+ years to use the Platform. Provide accurate information during registration; you’re responsible for account security and activities.
2. Orders and Payments
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Orders are binding upon confirmation; subject to stock availability.
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Prices in INR, GST-inclusive where applicable.
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Secure payments via gateways; cancellations before dispatch eligible for full refund.
3. Shipping and Delivery
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Kerala-wide delivery in 3-7 days; pan-India 7-15 days.
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Track orders via provided link; report issues within 48 hours of delivery.
4. Returns and Refunds
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7-day return for unused curtains in original packaging.
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Custom-made items non-returnable.
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Refunds within 10 working days post-inspection.
5. Product Warranty
1-year warranty against manufacturing defects on curtains. Contact us for claims.
6. Usage Restrictions
No unlawful use, scraping, or IP infringement. Comply with Indian laws.
7. Intellectual Property
All content (images, designs) proprietary; no reproduction without permission.
8. Disclaimers and Liability
Services “as is”; no warranty on accuracy. Liability limited to order value. No indirect damages.
9. Third-Party Links
Links to external sites at your risk; we aren’t responsible.
10. Indemnity
You indemnify us for breaches, illegal use, or third-party claims.
11. Force Majeure
No liability for delays from strikes, natural disasters, or pandemics.
12. Termination
We may suspend access for violations.
13. Governing Law
Indian laws apply. Exclusive jurisdiction: Courts in Idukki, Kerala.
14. Contact
Reach us at +91 9847695295 or info@seracurtains.com.
Last Updated: March 11, 2026
Periodic review recommended for updates.